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Fundamental measures to cope with the current Covid-19 situation

After numerous countries have imposed restrictions on public life and some have closed their borders (currently for passenger transport), we are confronted with a number of challenges as a result of the current corona situation. Due to accompanying restrictions to contain the spread of the virus, DACHSER is faced with delivery restrictions in regions or recipient groups (e.g.: catering and retail trade with the exception of essential goods). We are therefore dependent on the support of our customers.

We ask our customers only to hand over consignments for transport where it can be guaranteed that the goods will be accepted by the recipient. If we are unable to deliver consignments due to restrictions in the destination area or closure of a business, we will return consignments already accepted for a fee so that they can be returned to the sender's care as quickly as possible.  Further shipments to these areas or to final recipients will then no longer be accepted. This serves to avoid idle times and thus damage risks in the interest of all.

Of course we also offer individual possibilities of interim storage in contract logistics if required. For the reservation of storage capacities we ask our customers to contact us. We regret the inconvenience this may cause, but we consider it our duty to point out possible scenarios.

Our teams worldwide will stay in contact with our customers. If you have any questions, please do not hesitate to get in touch with your contact at the relevant DACHSER branch to discuss your particular situation and make further arrangements for your freight shipments. 

All news on the current situation can be found on our respective DACHSER country websites.

Statement on the current situation in regard to the spread of the COVID-19 virus

With this announcement, DACHSER is providing information on action to be taken to prevent the spread of the COVID-19 virus (also known as the coronavirus) within the DACHSER organization and in regard to the current status of operational activities as well as any possible impacts on our customers’ shipments.

In view of the current situation, specific guidelines for conduct and precautions have been rolled out within the global DACHSER organization. The actions to be taken include the establishment of a central reporting management system, regular assessment of the situation, and definition of additional action according to the situation. The relevant activities were also expanded and intensified on the basis of the existing hygiene management in the various areas (human resources, operational, and process hygiene). 

In addition to these actions taken internally, DACHSER is complying with all current official regulations and taking appropriate precautions. In the event of restrictions applicable to individual locations, action plans are ready to be implemented in order to ensure that our network can continue to operate.

To enable a smooth process, we depend on being able to work together with all parties involved in the supply chains, including cooperation with truck drivers so that they will also be able to comply with increased hygiene regulations. We also fully integrated the drivers into our hygiene management and provided hand disinfectants at all locations.

We are doing everything possible to maintain our customers’ supply chains and prevent delays in shipments. If supply chains are to be affected in any way by checks, controls, flight cancellations, or the like, we will work to find alternative ways to ship the goods. We would also like to point out that the delivery times for consignments could be extended. However, the measures we have taken so far make us feel well equipped to deal with the current situation.To make this possible, it is essential that we maintain close coordination with our customers.

If you have any questions about your freight, please get in touch with your local point of contact at the respective branch of DACHSER.

Statement by Dachser CEO Burkhard Eling on the military conflict in Ukraine

Peace and the free movement of goods are fundamental prerequisites for the positive, free development of all societies. In this spirit, Dachser has grown as an international logistics provider over the past decades. We therefore deeply regret the escalation of the military conflict in Ukraine. Among other things, the conflict will also have a substantial impact on supply chains in Eastern Europe. 

Our first priority is the safety of all drivers transporting consignments on behalf of Dachser. We have therefore today imposed an immediate takeover and loading stop for all shipments to Ukraine. This applies to all European transports of our Cargoplus service segment, which specializes in FTL and LTL transports to the CIS countries, among others, as well as to all transports from the European Logistics network that are handled in Ukraine by our partner ACE. Regular traffic from our platform Strykow (Poland) to Kiev will be discontinued. All trucks that are currently still on their way to Ukraine have to be returned in coordination with the customers. We are in close contact with our Ukrainian partner, who has also closed his warehouses.

In air freight, the airspace over Ukraine has been closed in a wide radius. Take-offs and landings are not possible here, so that congestion at the alternative airports is to be feared. 

Our European Logistics and Air & Sea Logistics teams are closely monitoring developments in the situation and are in close contact with our customers. This also applies in particular to restrictions on the movement of goods that may arise in the coming days as a result of the sanctions announced against Russia.

's activities in Ukraine and Russia.

Dachser does not have its own locations in Ukraine, but works there with its partner ACE Logistics. The Estonian company is also Dachser's partner for the Baltic states and joint venture partner in Finland. The Cargoplus service segment handles additional full truckload services.

In Russia, Dachser has been represented by its own national company since 2008 and provides services in the Road Logistics and Air & Sea Logistics business segments. Around 160 staff are employed at seven locations. In 2020, Dachser Russia handled around 17,000 consignments and generated revenue of EUR 21.6 million.